An AI voice agent that never misses the call
ForgeDesk answers your phone 24/7 in your business's voice, qualifies the enquiry, books it into your calendar and hands off to a human when it should. It also calls back new leads within minutes. $49/mo, no per-minute surprises.
Answer, qualify, book, hand off.
Answers 24/7
First ring, every hour, including holidays and lunch breaks.
Screens & qualifies
Asks your questions, captures the details, tags the enquiry.
Books appointments
Writes straight into your calendar, with reminders after.
Warm transfer
Escalates to a human mid-call with the context attached.
Call the lead back before they cool off.
A form fill at 9pm gets a call at 9:01. ForgeDesk also runs the follow-ups nobody gets round to: reminders, no-show rescues, review requests, on your schedule and in the caller's timezone.
Instant callback on new enquiries
Appointment reminders and no-show follow-ups
Timezone-aware scheduling so nobody gets a 6am call
Batch campaigns from a list you upload
~/forgedesk/week
Trained on your business, not a generic script.
Knowledge from your own content
Point it at your website, price list, FAQs or a document and it answers from that, nothing invented.
Voice and manner
Pick the voice, pace and answer length. Multiple languages and accents available.
Call flows and rules
What to ask, what to never say, when to transfer, what counts as urgent: set by you, configured by us.
Every call written down and searchable.
Transcripts & recordings
Full history, reviewable any time.
Post-call analysis
Outcome, sentiment and what to fix in the script.
CRM & calendar sync
Details land in your tools without retyping.
Summary to your inbox
Sent through ForgeMail, so it actually arrives.
The call at 7pm on a Sunday still gets answered.
Anywhere a missed call is a lost job.
Home & trade services
Quotes captured while you're on a ladder.
Clinics & practices
Bookings, reschedules and reminders.
Agencies & consultants
Enquiries qualified before they reach you.
Retail & hospitality
Hours, stock and table questions, answered.
Before you point your number at it
Will callers know it's AI?
It introduces itself as an assistant. We don't pretend it's a person. Callers reach a human whenever they ask.
Can I keep my existing number?
Yes, port it or forward it. Forwarding takes about five minutes to set up.
How long does setup take?
Hours, not weeks. We train it on your site and FAQs, run test calls with you, then switch the number over once you're happy.
What if it can't answer something?
It says so and transfers, or takes a message and flags it. It won't guess. The answer set is limited to your own content.
What are the call limits?
$49/mo covers normal small-business volume. If you're running a call centre, we'll quote you properly instead of throttling.
Is call data secure?
Calls and transcripts are encrypted in transit and at rest, with access logs and role-based permissions on the platform underneath.
Stop paying for missed calls.
Hear a demo call on your own business's questions, then decide.